Floor Plans


Things to Know

Contact Us

Contact Us                    


Pickway Manor Apartments  

Address: 4070 Victoria Way, Lexington, KY 40515

Telephone: 1-859-272-4801

Fax: 1-859-272-3568

E-Mail: pickwaymanor@gmail.com  

How to Report a Maintenance Emergency

The definition of a maintenance emergency is any situation that requires immediate attention in order to preserve the health, safety, and welfare of the tenant OR.

A maintenance emergency is also any situation that would lead to immediate or severe damage to the property, such as a sudden flood of water.  An example of a maintenance emergency is a fire (Immediately call 911 before calling emergency maintenance), a sudden intrusion or flood of water into the apartment or the building.  No heat and No air-conditioning may be considered an emergency dependent upon weather conditions.   

To report: 

Call the Maintenance Pager at 222-2918 and leave a detailed message or

Call 859-797-1934 or 859-272-8154 and leave a detailed message.

Information we must have in order to respond:

1.  The residentís name, address, and a phone number where they can be reached

2.  The nature of the problem

3.  The tenant must be present when maintenance responders arrive

Routine Maintenance

All routine maintenance requests must be called in to the office at 272-4801.  Please leave your name, apartment number and a detailed message.  The office voice-mail system operates 7 days a week, 24 hours a day or you can email maintenance requests to:  pickwaymanor@yahoo.com